Privacy Policy
Introduction
This Privacy Policy explains how AKAFI.net ("we", "us", "the platform") collects, uses, shares, and protects information when you use our marketplace to browse, list, buy, sell, or communicate with other users.
Information We Collect
- Account information: your name, username, phone number, email address, and country, provided when you create an account or complete your profile.
- Listing content: titles, descriptions, prices, photos, and category details you submit when publishing a listing.
- Communications: messages exchanged with other users through the platform, and support requests you submit to us.
- Usage and device data: pages visited, search queries, approximate location derived from your IP address, browser/device type, and similar diagnostic information.
- Cookies: small files used to keep you signed in, remember preferences, and understand how the platform is used.
How We Use Information
We use the information we collect to operate and improve the platform, authenticate your account (via WhatsApp/email verification codes), display your listings to potential buyers, enable messaging between users, detect fraud and abuse, send you service notifications, and comply with legal obligations.
Sharing of Information
Your public listing details are visible to anyone browsing the platform. Contact details (such as a phone number) are only shared with another user when you choose to reveal them. We may share limited information with service providers who help us operate the platform (such as hosting, messaging, and analytics providers), and with authorities where required by law.
Data Retention
We retain account and listing information for as long as your account is active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You can review your profile information at any time from your account page. Because your name, username, email, phone, and country are core identity fields, changes to them go through a review request so we can keep the marketplace trustworthy for everyone — submit a request from your account page and you'll be notified once it's reviewed. You may also contact Support to ask about the data we hold about you or to request account closure.
Data Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls. No online service can guarantee perfect security, so we encourage you to use a strong, unique password-free sign-in method and to report any suspicious activity to Support.
Children's Privacy
AKAFI.net is not directed at children, and we do not knowingly collect information from anyone under the minimum age required to form a binding contract in their country.
International Marketplaces
AKAFI.net operates separate country marketplaces. Your information may be processed in a different country than the one you selected, subject to appropriate safeguards.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected here with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please reach out through our Support page.